Return Policy

Return and Exchange Policy

  • All goods sold are non-refundable. Please make sure to check SIZE CHART carefully before order.
  • International Exchange & Return: Processes vary depending on your country/ locations. Please email aPure for further detail. Some regions are non-returnable, non-refundable and non-exchangeable.
  • Returned items must be unworn, unwashed, undamaged, and in their original packaging. As soon as we receive your email, we will process your exchange request.
  • Please note that shipping and processing charges of the exchange is at buyer’s cost and not refundable.
  • For all requests, please contact us before anything action, email or leave your message to aPure with your order number and name.
  • Retail returns and exchanges are handled in-store only.
  • Shipping fees of the return is at buyer’s cost and will not be refunded.